Course Overview

This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs. At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.

Course Details

What Students Achieve

  • CHC32015 Certificate III in Community Services
  • Points that count toward your Senior Certificate of Education
  • Opportunities to complete a school-based traineeship
  • Pathway to tertiary education

  • Working within a community development framework
  • Implementing participation and engagement strategies
  • Providing individualised support
  • Maintaining a high level of service
  • Responding to client needs
  • Managing personal work stressors in the work environment
  • Promote Aboriginal and/or Torres Strait Islander Cultural Safety
  • Minimum of 20 hours work placement

Year 1
Students complete HLT23215 Certificate II in Health Support Services + CHC22015 Certificate II in Community Services in Year 1 and Credit Transfer units of competency to satisfy packaging rules outlined for this qualification.

Year 2
CHCCDE003 Work within a community development framework
CHCCDE004 Implement participation and engagement strategies
HLTAID001 Provide cardiopulmonary resuscitation
CHCCCS015 Provide individualised support
CHCCCS010 Maintain a High Standard of Service
BSBWOR301 Organise personal work priorities and development
CHCCCS016 Respond to clients needs
HLTWHS002 Follow safe work practices for direct client care
HLTWHS006 Manage personal work stressors in the work environment
FSKLRG06 Participate in work placement

HLT23215 Certificate II in Health Support Services and CHC22015 Certificate II in Community Services

  • VET in Schools program – partnership with Secondary Schools across Australia
  • Training and Assessment will be conducted at the school’s Health Training Centre
  • A work placement must be completed within a Community Service organisation

  • World class Learner Management Platform – The CnG Hub
  • Industry standard training and assessment materials
  • Industry standard trainer
  • Tailored support for you to complete this qualification

  • Multiple choice, true/false and short answer questions (online)
  • Practical activities and scenarios
  • Workplace Learning Log
  • Portfolio of workplace documents

Study Method

Blended delivery - Face-to-face using an online platform

Fees and Funding

Fee for Service

Total Units

5 Core Units

7 Elective Units

Course Length

2 Years

Certificate on Completion

Recommended Short Course